These Terms & Agreements govern the use of our Automotive BPO services. By engaging with our services, you agree to the terms outlined below.
Service Scope
- • Our services include inbound and outbound customer interactions, warranty support, order assistance, technical support, and related e-commerce support functions.
- • Service delivery is based on agreed-upon Service Level Agreements (SLAs) with clients.
User Responsibilities
- • Users agree to provide accurate and up-to-date information when engaging with our services.
- • Users are responsible for ensuring that any personal or order information provided is correct.
Limitations of Liability
- • While we strive to deliver accurate and efficient support, we are not liable for delays, errors, or issues outside our direct control (e.g., third-party platforms, shipping providers, or manufacturer policies).
- • We are not responsible for losses arising from the misuse of services or from inaccurate information provided by the user.
Intellectual Property
All training materials, processes, and content created by our Automotive BPO are proprietary and may not be reproduced, distributed, or used without written consent.
Termination of Services
We reserve the right to suspend or terminate services for violations of these terms or misuse of our platforms.
Governing Law
These Terms & Agreements are governed by applicable laws within the jurisdiction of our operations.
Changes to Terms
We may revise these Terms & Agreements periodically. Updates will be posted on this page with the new effective date.
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